Contact us

We’re here to help with any questions about your order, product compatibility, or technical support for our mice, keyboards, and headphones. Our team typically responds within one business day.

For the fastest assistance, please include your order number (if applicable) and a brief description of your inquiry. This helps us route your message to the right specialist and resolve your issue more efficiently.

Email Support

For all general inquiries, order status, and product questions, reach us at:
[email protected]

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday: 10:00 AM – 4:00 PM (GMT+8)
Sunday & public holidays: Closed

Mailing Address

SundarIsle Customer Care
88 Orchard Road, #04-12
Singapore 238858

What to Include in Your Message

• Order number or receipt reference (if available)
• Product model (e.g., SundarIsle Pro Mouse, SilentKey 75, AeroSound X1)
• A clear description of your issue or question
• Your preferred contact email (if different from the one you send from)

We do not currently offer phone support, but our email team is fully equipped to assist with troubleshooting, warranty claims, and pre-purchase advice. For warranty-related matters, please mention the purchase date and the store where you bought the item.

Thank you for choosing SundarIsle. We look forward to assisting you.